FAQs
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Q: Do I need to be homebound to receive services at home?
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A: Medicare no longer requires patients to have a medical reason for not going to the office; it only requires a medically necessary reason to be seen by a healthcare provider, which makes most seniors with Medicare eligible for house calls.
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Q: What insurance plans do you accept?
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A: We accept only Medicare at this time. We do not accept Medicare Advantage or commercial insurance plans such as Humana, UHC, Aetna, Cigna, etc.
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Q: Do you accept Medicaid?
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A: We do not accept Medicaid.
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Q: Do you draw labs?
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A: We may refer you to a mobile lab that comes to your home and collects necessary lab specimens if you desire. However, depending on the lab, this service may cost you an additional convenience fee.
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Q: Do you prescribe opioids?
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A: We refer our patients to a pain specialist in your area for management of chronic pain.
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Q: How much does a home visit cost without insurance?
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A: Initial and annual visits are usually an hour long and cost $150/visit. Subsequent visits cost $65 for telehealth and $95 for in-person visits. The Direct Primary Care subscription option is available for patients up to 65 years old who are not Medicare beneficiaries.
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Q: What is Direct Primary Care, and what does it mean?
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A: Direct Primary Care or DPC is an innovative alternative payment model where the provider charges the patient an affordable monthly subscription fee. The DPC allows patients to gain unrestricted access to their provider and address health needs that are not typically covered by insurance, such as weight loss medications, bioidentical hormone replacement treatments, functional medicine, etc. The amount of the fee usually depends on the patient's needs, chronic conditions, and age. DPC does not replace insurance plans that may pay for certain laboratory testing and imaging, regular medications, or specialty/emergent care.
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Q: Do you assist with weight loss?
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A: Obesity is considered a chronic disease, so we assist and provide medical and pharmacological treatment of obesity.
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Q: Do you administer intravenous fluids and medications?
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A: We do not administer IV fluids or medications but refer to IV clinics whenever such treatment is prescribed and medically necessary.
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Q: Do you see patients on weekends?
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A: It depends on the patient's acuity and our staff's availability. Weekend visits are possible but not usually planned.